📄 Refund and Returns Policy

Effective Date: June 1st 2025

We hope you love your purchase from London Borough. If not, we're here to help.

Returns

• Returns are accepted within 5 days of receipt.

• Items must be unused, in original packaging, and in resalable condition.

Non-Returnable Items

• Opened personal gadgets (e.g., headphones, wearables).

• Gift cards.

• Sale/clearance items.

Refunds

• Once your return is received and inspected, you will receive a refund to your original payment method within 5-10 business days.

Exchanges

• We replace items if they are defective or damaged.

• Email us within 5 days of receiving your item 

Return Shipping

• Customers are responsible for return shipping costs.